About the agency
This specialist Sydney-based agency has spent over two decades at the forefront of healthcare PR, known for its deep expertise in navigating the highly regulated pharmaceutical landscape. From launching the first-of-their-kind vaccines to managing high-stakes crisis communications and public affairs for industry bodies, they are the go-to partner for complex, meaningful storytelling.
Currently in an exciting growth phase, the agency has maintained its boutique, close-knit feel while delivering the kind of high-impact work usually reserved for global networks. The culture is built on a “Type A” excellence – think precision, strategic thinking, and exceptional client management.
Benefits & Culture
The vibe is warm, motivated, and collaborative, with a team that truly backs one another during the industry’s seasonal peaks. It is a structured environment where professional development is a constant, not an afterthought.
- Social & Connection: Monthly team drinks and activities, and dedicated birthday lunches at top Sydney restaurants featuring your favourite cake.
- Deep Learning: Weekly 1:1s, fortnightly internal training sessions, and monthly external workshops led by ex-journalists and digital experts.
- Progression: Quarterly reviews with SLT feedback.
- Leave: 20 days annual leave (inclusive of a Christmas shutdown) plus an additional day off for your birthday.
About the job
As an Account Director, you will lead a portfolio of 3–4 major pharmaceutical accounts, setting the strategic direction for integrated communications programs designed to drive meaningful behaviour change; from increasing flu vaccination uptake to supporting cancer awareness and improving patient outcomes. You will act as a senior counsel to clients, translating complex health topics into impactful narratives that resonate across media, policy, and public audiences.
Key duties and responsibilities:
- You will shape and lead the media agenda for the agency’s healthcare clients, leveraging strong journalist relationships and strategic storytelling to secure high-impact coverage in a competitive, scrutinised health landscape.
- Working closely with senior spokespeople, medical experts, and industry leaders, you will oversee the development and launch of industry-leading reports, data-driven campaigns, and thought-leadership initiatives that position clients at the forefront of healthcare conversations.
- Operating within the creative and regulatory constraints of the healthcare and pharmaceutical sector, you will guide teams to deliver campaigns that are both compliant and genuinely effective in influencing behaviour among patients, healthcare professionals, and policymakers.
- You will oversee the delivery of complex, multi-channel campaigns that integrate media relations, public affairs, stakeholder engagement, and growing social and digital components, ensuring consistency of message and measurable impact.
- As a senior member of the agency team, you will play a key role in mentoring and developing junior talent, providing strategic guidance while ensuring the highest standards of delivery across accounts.
About you
- You are an experienced PR professional, typically with 7–10+ years’ experience, and a strong track record managing complex client relationships and leading integrated communications programs.
- Experience within healthcare communications or a regulated industry is required due to the complex nature of these accounts.
- You are a confident media strategist who understands what makes a story land and have a proven ability to secure top-tier coverage while building long-term journalist relationships.
- You are comfortable navigating complex subject matter and translating technical information into compelling, accessible narratives.
- You bring strong leadership and organisational skills, with the ability to oversee multiple client mandates, guide teams effectively, and maintain strategic oversight while ensuring day-to-day delivery remains seamless.
Sponsorship
Sponsorship is available for this role for candidates with suitable experience.
Interested?
Apply to this role by clicking the button below. For more information, please get in touch:
- Email: sam@wearelatte.com
- Phone: 0422 412 787
Our team reviews every application personally. If you don’t hear from us within 7 working days, it means we won’t be progressing your application this time.