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PR Account Manager – Consumer

Wanna be SHOOK? Join PR Moment’s “New Agency of the Year” 2021 and work on campaigns that use the superpower of behaviour design and creativity to make ideas with impact.

Key points of interest

  • Ref Number: 734
  • Industry Section: Brand/Consumer
  • Salary: £30,000 - £35,000
  • Type: Permanent
  • Specialism: Public Relations
  • Agency or In-house: Agency
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About the agency

SHOOK launched in 2020 by power duo Gemma Moroney and Damon Statt with the financial backing of Hope & Glory.

SHOOK combines behaviour design and creativity to fix brand, business and behaviour challenges. The agency works across creative, communications and campaigning, helping good brands make a positive impact.

Even in their short life, their impactful work includes: the 2022 winner of a PRovoke News Sabre Award for their project with ‘the UK for UNHCR’ and Susie Dent, creating ‘The Refugee Dictionary’ commemorating the 70th Anniversary of the 1951 Refugee Convention and celebrating refugees’ stories, breaking taboos with The Gut Stuff, empowering gut health and raising awareness, and a viral campaign with Onken, involving Marvin Humes.

After a raft of new wins they are hiring extensively into the agency at a number of levels.

This is an exciting time to join the agency. Getting in at ground level allows you to be part of the founding team, contributing to a lot of different areas of the business.  There won’t be a feeling of hierarchy, it’s a place where you will be able to grow your skills and career quickly.


SHOOK exists to shake stuff up and make a difference. To work at this agency, you need to be hungry for impact – whether that’s in perception change for a brand or policy change for a charity.

You’ll love getting stuck in to help get the job done and will be someone that enjoys working above and below your role to ensure client deliverables are achieved.

We promise, you’ll learn fast and have a lot of fun doing it.

SHOOK’s values are a big part of its culture: Open | Honest | Restless | Generous | Fun – there’s more about how these apply to who we’re looking for below.

Gemma & Damon also feel strongly about the opportunity to build a new agency in the right way, making it an equitable place for everyone. They have a wide range of pledges in place to create an anti-racist, accessible and inclusive place to work and this will always be part of the culture.


About the job

  • You’ll be supporting 3 – 4 client teams across creative comms campaigns and press office work. You’ll work across accounts that tackle taboo subjects, drive awareness of topical conversations and brands that are disrupting the industry.
  • You’ll take a lead in managing campaigns and clients’ expectations, ensuring projects are delivered on time.
  • One of your accounts will be a brand that’s changing the way we view our gut-health. Backed by scientists and dieticians, this health and wellness company is giving consumers the power to feel better both physically and mentally.
  • Another client could be a delivery-service with a difference. Using AI technology, this brand predicts when you’re about to run out of your household essentials so you can order in time with no stress.
  • You’ll get involved in campaigns from start to finish and will also have the opportunity to be involved in creative thinking and new business pitches
  • You’ll manage and help develop junior team members, helping them to develop strong media strategies and ensuring results are delivered
  • You’ll contribute to the strategy, planning and budgeting of campaigns.


About You

  • You will already be at Account Manager level working on consumer comms campaigns including comms/PR, influencer and social media; in-house candidates will also be considered.
  • For SHOOK, it doesn’t matter what school you went to or where you’re from. What does matter is wanting to make an impact by helping create & deliver for their clients
  • They’re looking for someone who matches their values:
  • Open – you’re open to different points of view and new ways of doing things, interested and curious about new things, open to other people’s perspectives
  • Honest – you aren’t afraid to have an honest conversation
  • Restless – you’re restless to find the right answers, to have your colleagues’ back, to make the best work
  • Generous – you’re someone that goes above & beyond and is generous with how you treat colleagues and clients with time, advice and concern
  • Fun – we’re relaxed (but never reckless), so you’re someone who wants to have fun whilst working hard for clients…you’re also intrigued by the fun-ny little ways people have (because you’ll be learning about our behaviour design led approach)
  • You’ll be able to bring to life examples of where you have been the key client contact, managed expectations, built great relationships and delivered multiple projects on time.
  • You’ll also be able to show that you think about the impact of campaigns, looking at the how, what and why of the work you and the team are delivering.
  • You’ll have great consumer media contacts, ideally will have delivered integrated campaigns, and be someone that wants to tackle briefs in a refreshing way.
  • If you have extra skills like photography, editing, design then that’s also brilliant but not mandatory.


Perks and Benefits

  • 25 Days holiday
  • Pension scheme
  • Monthly socials
  • New business bonus (£300 for projects, £1,000 for retainers)
  • £20 a month towards gym membership or class passes
  • £20 a month (or more) towards your mobile phone bill
  • Annual Calm app subscription
  • The Office Group membership – work from any TOG site when not in the office (if you want)
  • Extra birthday day off
  • Additional surprise and delights e.g. they gave everyone £50 to spend on awards outfits

(They really are a lovely bunch)


For more information, please contact Chantelle Brown  on 0777 209 2085 or email [email protected] You can apply by clicking the button below.

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