Join the Latte team – Operations and Executive Assistant

About the agency

Latte is a boutique PR & Communications recruitment agency. Founded in 2016, our Founder, Dean, wanted to create a recruitment brand that matched the human nature of recruitment. A no-BS brand that focused on people, not pipelines – conversations, not commission. On this philosophy, ‘Latte’ was born – because the best conversations happen over a coffee.

Now, nearly 10 years later, we’re scaling and building a global team. With team members in the UK, Australia and South Africa, this is an exciting time to join the company, with lots of opportunities to shape and impact the future of Latte. 

As a values-driven company, we’ve always been committed to looking after our people. Everyone gets a clear career progression plan, with transparent information on how to progress towards promotions. Additional benefits include Flexi-Fridays, plus their birthday off and Christmas shutdown on top of annual leave. 

About the job

This is a high-impact, high-ownership role, where you’ll act as the Founder’s operational right-hand, ensuring all systems, people and finances are managed with precision. You’ll lead Latte’s day-to-day operations as a global boutique recruitment agency, and deliver executive support to our Founder. 

We’re looking for an experienced pair of hands to take ownership of all critical operational, financial, and administrative behind-the-scenes activity, freeing up our Founder’s capacity to focus on client management and business growth. 

This is a remote, full-time position based in South Africa. 

Key responsibilities:

• Day-to-day operations: Lead on essential processes that support Latte’s daily operations, keeping everything running smoothly across our global team 
• CRM management: Expertly manage Bullhorn data input and updates alongside legal compliance procedures
• Business operation handbook: Support the creation of an operations handbook to standardise company processes and build a central brand hub. 
• System management and tech implementations: Own all system changes and technology implementations across the business. 
• Financial support: Manage client invoicing and support the Founder in making commercial decisions that support business growth 
• HR support: Implement and streamline HR management systems and take ownership of leave management and onboarding 
• Executive support: Work closely with our Founder to manage his inbox and calendar, and triage inbound messages based on importance and urgency.
• Marketing support: Work closely with our Marketing Manager to complete marketing-related admin tasks such as uploading job ads, scheduling social content,  and ordering marketing materials. 

Who we’re looking for:

• You have experience in an operational and/or executive assistant role, working closely with senior leadership to guide, support and manage business operations. 
• You have experience in managing, implementing, and rolling out system and technology changes.
• You have meticulous attention to detail, with experience managing financial, compliance, and administrative data with 100% accuracy.
• You have experience with CRM/ATS systems (e.g. Bullhorn) 
• You have experience in creating and optimising efficient operational workflows.
• You have a commercial and strategic mindset to inform business decision-making.
• You have an understanding of internal operations and can confidently support HR processes, including onboarding and leave management. 
• Most importantly, you have the enthusiasm and drive to deliver operational support to a high level of excellence.

Bonus points if:

• You have experience in the recruitment and/or PR & Communications sector. 
• You have experience using Bullhorn, Jobadder, Notion, WordPress, and LinkedIn Recruiter 

Interested?

Apply to this role by clicking the button below. For more information, please contact Hannah Matebele – Hannah.matebele@wearelatte.com

We will review every application personally. If you don’t hear from us within 7 working days, it means we won’t be progressing your application this time.